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Kord Information Systems believes the support of a product or service is just as important as the
product or service itself. To that end, numerous avenues of support are provided depending on the product or service purchased. We
pride ourselves in tailoring a support plan specifically to fit your individual needs.
Support Highlights
Support is provided the first 90 days after installation at no charge. We want you to use
this time to get familiar with the program, go through a few period closings. This way when your
support contract starts your need will be minimal.
User's portal, available 24/7 at http://www.TMPUsers.com The user's portal includes software updates, and documentation!
Dedicated email address with maximum 24 hour response time, most issues corrected within two hours.
24/7 Emergency System Down support phone # for immediate assistance.
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